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FAQs

Do I need to make an appointment to try on gowns?

It is always recommended to make an appointment in order to avoid disappointment and allow our experienced consultant to give you the full attention.

What is your size range?

We carry a huge range of sizes on sample gowns, from size 06 to size 24; and you can order from size 02 to size 30. 

Do dresses come in different colours?

Yes. All of our wedding gowns come in White and Ivory.Some of our styles come in Champagne.

Do you sell formal dresses other than bridal gown?

Sure. We have a range of bridesmaid/evening dresses, flower girl/communion dresses and mens formal.

Can I take photo of the gown to show my friends/family while try on them?

Unfortunately, we do not allow cameras in our store when you are trying on the gowns.

Do you sell accessories?

Definitely, we sell a wide range of jewellery/hair pieces/ tierra/ veils/ bolero jacket/swan wraps and much more in store.

How do I know what size I should get?

Gowns will be ordered according to the designer's measurement size chart, based on the measurements we take from you, the designer then uses their pattern that is closest to your measurements to create your gown. If alteration is needed, we work with experienced dress makers who we can refer you to.

When should I place my order and when will it arrive?

It takes around 4 months to order a gown from designer. It is recommended to allow 8-10 weeks prior your wedding for alterations and preparation. Thus, it's the best to allow 6 - 12 months before your wedding to order a gown.

How can I get a petticoat?

You can hire or purchase them from us.

How do I pay for my gown? 

We accept MasterCard, Visa Card, bank card as well as cash.

How much deposit is required for ordering a new gown? 

We require a 50% deposit at the time you order your gown. The full balance has to be paid on the day you pick up your gown, lay-by option is also available.

Can I get a swatch of the color of my gown?

Yes, we can contact our supplier for fabric swatches. However, please note that the colour showed on the fabric swatch is just a guide, it might not be 100% the same as the colour on your gown. The reason is, the fabrics are dyed manually and their will be a slightly colour variation on different lot of fabric.

What is the price ranges for your gowns? 

Our wedding gowns are ranged between $999 - $2,800; Evening gowns are priced from $399-$899; Bridemaids gowns are under $299; Debutantes are priced from $399-$799. Also, each Kylie J. store has a sale gown section where you can get some sample gowns or off season floor stock for 50% off.

 

If you have any other questions, please email us at:

Brunswick(VIC) store : info@kyliejbridal.com.au

Alisha by Kylie J. Bridal (VIC) store: enquiry@kyliejbridal.com.au

Leichhardt(NSW) store: service@kyliejbridal.com.au